Frequently asked questions
Can Mage Pro be deployed in my region or on-premises for data residency requirements?
Yes, Mage Pro supports regional deployments (US, Canada, Europe, Asia, Australia) and offers private cloud and on-premises options for maximum data control and compliance. If you don't see your region, you can request for additional cost. Learn more about deployment options.
What level of onboarding and migration support is provided?
Mage Pro includes hands-on onboarding, migration assistance, and dedicated support for moving your pipelines and data into the platform (From our OSS or other platforms), especially for enterprise and self-hosted setups. See support and migration services.
What happens if I use more compute or users than my plan allows?
Additional usage above your plan’s included quotas is billed at on-demand rates, or you may upgrade your plan if you expect sustained increases in demand.
How do I get a personalized demo or proposal for my organization's needs?
You can request a custom demo, pricing proposal, or technical consultation directly from the Mage team. Request a demo or meeting.
Can I estimate my monthly or annual cost before committing?
Yes. You can use the online pricing calculator to estimate costs based on pipeline volume, compute need, and workspace size.
Are there additional costs for onboarding, support, or customizations?
Some plans include hands-on onboarding or premium support. Custom branding, reporting, and advanced triggers may incur additional fees depending on agreement. Discuss your specific needs with our team for a custom quote.
How are compute hours determined and priced?
CPU and RAM hours are billed in fractions, not rounded up to the next hour. For example, if your pipeline runs for 30 seconds, you'll only be charged for 30 seconds of CPU or RAM runtime, not a full hour.